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Automation

Custom automations

If it happens more than twice a week and follows rules, it can be automated. Tell us the workflow.

Confirmation
Automatic, 24/7
Delivery slot
Customer picks
Languages
Arabic or English

Cash on delivery is where the losses are. The flow tells a returning customer from a first-time one, and asks the risky orders for a deposit before anything ships.

What you get

  • Order confirmation flow — every new order confirmed on WhatsApp instantly, around the clock, with no agent making a call
  • The customer books their own delivery slot inside the chat: date, time and location
  • Returning customers get a smooth, friction-free confirmation, while risky first-time COD orders outside your delivery zone are asked for a deposit before the order ships
  • Lower return rates — fewer packages coming back unopened, and no shipping paid twice
  • Faster deliveries, because you already know when and where the customer wants it
  • Fewer staff hours: no confirmation calls, no back-and-forth, no manual follow-up
  • Instant replies in Arabic or English, on the app your customers already use
  • Every order, every reply and every delivery slot recorded and reportable
  • We map the workflow before building anything
  • Built on the tools you already pay for
  • Documented and handed over, not locked in