E-commerce chatbot

The AI agent replies instantly in natural Egyptian Arabic, around the clock, and resolves the majority of conversations without anyone on your team touching them.

What you get

• Omnichannel inbox — multiple WhatsApp numbers, Messenger and Instagram in one real-time screen, with delivery and read tracking, full-text search and rich customer profiles
• The AI classifies every conversation by intent and sentiment, applies operational tags such as NEED HUMAN or exchange happened, and pushes urgent and VIP customers to the top
• A 24/7 AI agent that replies instantly in natural Egyptian Arabic and carries the full sales conversation end to end
• Understands text, product photos and voice notes — identifies products from images and answers pricing, availability and policy questions from live store data
• Hands off to a person when a case genuinely needs one, with the conversation flagged and already in context
• Creates real Shopify orders from the conversation — product, size, address and payment collected and confirmed, with extra items added to the existing order instead of fragmenting into duplicates
• Deposits and payment-screenshot verification, exchanges, returns and order tracking, all applied by business rules
• WhatsApp broadcast campaigns — text or image-and-button templates, sent on demand or scheduled to targeted lists
• Campaign analytics through to revenue: sent, delivered, read and orders generated, attributed to purchases by discount code
• Real-time operations metrics — conversations handled, automation rate, response coverage and staff performance
• AI business analytics on demand: top products and categories customers ask for, most common questions, demand trends and tag insights
• Built for volume — automatic retries and a background worker that catches anything slipping through, plus per-channel on/off, staff assignment and role-based views