Solution · 80% automated
AI Customer Support
A chatbot that answers 80% of questions instantly on WhatsApp and your website, and hands the rest to your team with the full conversation attached.
- Questions handled
- 80%
- First reply
- under 2s
- Languages
- Arabic + English
What you get
- Trained on your products, policies and order data
- Live order status lookups inside the chat
- Escalation to a human with full context
- Available every hour of every day
Frequently asked questions
What is AI customer service and how does it work?
An AI assistant answers your customers instantly on WhatsApp and your website, day and night. It handles common questions like prices, sizes, order status and delivery, and passes anything complex to your team with the full conversation.
How many questions can the AI answer on its own?
The AI assistant answers around 80% of questions instantly. The rest go to your team, who see the whole chat so the customer never has to repeat themselves.
Does it reply in Egyptian Arabic?
Yes. It replies naturally in Egyptian Arabic as well as English, in the tone of your brand.
Can it take orders, not just answer questions?
Yes. On WhatsApp, Messenger and Instagram it can turn a conversation into an order on your Shopify store, so a customer can ask and buy in the same chat.